NRI ProMan

Legal

Privacy Policy

Effective Date: August 4, 2026

Welcome to NRIProMan ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web application, mobile application, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Government-issued identification (when required for tenancy verification)
  • Property ownership details
  • Tenant information
  • Payment and billing information
  • Emergency contact details

Property Information

  • Property address
  • Property photographs and videos
  • Inspection reports
  • Lease agreements
  • Maintenance records
  • Utility information

Account Information

  • Login credentials
  • Password (encrypted)
  • One-Time Password (OTP) verification details
  • User preferences
  • Communication settings

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Access times
  • Pages visited
  • Cookies and analytics data
  • Error logs

2. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Provide property management services.
  • Communicate with property owners, tenants, vendors, and authorized representatives.
  • Process rental payments and owner disbursements.
  • Schedule inspections and maintenance.
  • Generate financial reports.
  • Improve our Services.
  • Provide customer support.
  • Prevent fraud and unauthorized access.
  • Comply with applicable legal and regulatory obligations.
  • Send important service-related notifications.
  • With your consent where required, we may also send newsletters, promotional communications, or updates about new services.

3. Information Sharing

We do not sell your personal information.

We may share information with:

  • Property owners
  • Tenants
  • Property managers
  • Maintenance vendors
  • Inspection partners
  • Payment processors
  • Cloud hosting providers
  • Government authorities when legally required
  • Legal advisors and auditors

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure HTTPS encryption
  • Encrypted password storage
  • Role-based access controls
  • Multi-factor or OTP authentication where applicable
  • Secure cloud infrastructure
  • Regular security monitoring
  • Controlled employee access

5. Cookies and Tracking Technologies

Our Services may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our agreements

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Request a copy of your data
  • Restrict or object to certain processing activities
  • Lodge a complaint with the appropriate regulatory authority

8. Children's Privacy

Our Services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If we become aware that a child's information has been collected without appropriate authorization, we will take reasonable steps to delete it.

9. Third-Party Services

Our Services may integrate with third-party providers, such as payment gateways, communication platforms, cloud infrastructure, analytics tools, mapping services, or identity verification providers. These services operate under their own privacy policies, and we encourage you to review them.

10. International Data Transfers

If you access our Services from outside India, your information may be processed or stored in other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place for such transfers, as required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

NRIProMan

RealtyTechStack, L G R A - 34, Arappura Vattiyoorkavu, Trivandrum - 695013, Kerala, India

Phone: +91 95679 66827

Email: support@nriproman.com

Website: https://nriproman.com

Contact: support@nriproman.com · https://nriproman.com

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